Frequently Asked Questions

Planning your visit to Music at Paxton?

Here you’ll find answers to some of the most common questions about the festival, tickets, venues and what to expect. If you can’t find what you’re looking for, please don’t hesitate to get in touch – we’re always happy to help.

Where does Music at Paxton take place? Location

The festival is centred at Paxton House in the Scottish Borders, with some events taking place in nearby venues such as Duns Parish Church and St Cuthbert’s Church, Norham.

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How do I book tickets? Tickets

Tickets can be booked online via our website using our secure ticketing partner. Simply visit the “What’s On” page and select your chosen event.

Whats On
Do I need to print my ticket? Tickets

No — e-tickets can be shown on your phone on arrival. Printed tickets are also accepted if preferred.

Whats On
Are events suitable for children? Children

Many events are family-friendly, including dedicated family concerts and workshops. Age guidance is provided on each event page.

Is there parking available? Car Parking

Yes, free parking is available at Paxton House. Additional guidance will be provided for events at alternative venues.

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Are the venues accessible? Accessibility
We aim to make our events as accessible as possible. Paxton House and most venues have step-free access, but we recommend contacting us in advance if you have specific requirements.
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Can I buy tickets on the door? Tickets

Tickets may be available on the door depending on availability, but advance booking is strongly recommended to avoid disappointment.

hat time should I arrive? Arrivals

We recommend arriving at least 15–20 minutes before the start time to allow for parking and seating.

Are refreshments available? Refreshments

Yes, refreshments are available at selected events, particularly those held at Paxton House. Details will be included on event listings where applicable.

What happens if I can no longer attend? Refunds

Please refer to our ticketing terms and conditions. In most cases, tickets are non-refundable, but exchanges may be possible depending on availability.

Terms & Conditions
What should I wear? Attending

There is no formal dress code for Music at Paxton - we encourage you to come as you feel comfortable. Many audience members opt for smart-casual attire, but you are equally welcome in relaxed clothing.

As some events take place outdoors or in venues with varying temperatures, we recommend bringing layers and suitable footwear, particularly for walking around the grounds of Paxton House.

Music at Paxton
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