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Your Booking & Box Office Questions Answered

Concessions are available to those under 18, in full time education, registered unemployed, disabled persons and their carers/escorts. Regretfully, we are not able to offer concessions to senior citizens.

This year we are delighted to be able to offer a limited number of free tickets to young people aged 8 - 25 for selected concerts thanks to the generosity of the Cavatina Chamber Music Trust ticket scheme. Tickets will be allocated on a first come, first served basis, and may be booked either in advance or on the day of the concert, subject to availability. Full price tickets may be booked at the same time for accompanying adults. Simply look out for the Cavatina logo to identify the eligible concerts.

Tickets are non-refundable and non-transferable unless we are obliged to postpone the Festival for health and safety reasons, in which case full refunds will be available on request.

General booking opens 22 April

Priority booking:
Open to Patrons and Benefactors from Mon 08 April
Open to Friends from Mon 15 April

For more information on becoming a Friend, click here

Following feedback from Music at Paxton customers, and in the interests of environmental sustainability, we do not provide physical tickets. The Box Office will send you an e-ticket once you have made your booking which will contain confirmation of your purchases and a QR code that looks like this:

QR Code example

This single QR code will admit you and anyone else in your household for whom you have purchased a ticket to all the concerts you have booked. Please bring a printed copy of this or an image on your mobile device with you.

Yes. The onsite box office will be open from 1 hour prior to the start of each concert. Please note that we will be operating on a strictly cash-free basis.

Tickets are available to purchase from Fringe Box Office .

If you have not received email confirmation after 15 minutes of making payment on your booking, check your junk/spam email folders and search your email inbox. If you still have not received anything, please contact the box office directly on 0131 226 0009.

Your Venue Questions Answered

By road (postcode TD15 1SZ): The entrance to Paxton House is on the B6461/B6460 junction and the House is signposted from the A1 Berwick-upon-Tweed bypass. Please note: the Union Chain Bridge at Horncliffe is closed until Spring 2022.

The Union Chain Bridge, which links Scotland to England over the River Tweed, has been closed for restoration since 2020. The bridge is due to reopen as early as possible in 2023. Please check before you travel.

By rail: Berwick-upon-Tweed railway station is on the East Coast Main Line. Paxton House is a ten-minute taxi journey from the station.

For additional details (and Google Map) please click here.

By road (postcode TD11 3DD)
The church is situated on Church Square in the heart of Duns. There is ample parking in and around Duns, including on-street parking at the town square and a car park off Newtown Street (A6105) next to the Co-op.

Google maps

Free parking is available to ticket holders at Paxton House.

Parking is available on Parade in Berwick-on-Tweed. You will need to display a parking disc, which may be purchased from a number of local outlets, including the Berwick Visitor Centre on Walkergate. Free long stay parking is available a short walk away in the Castlegate car park.

Sadly we are unable to admit latecomers to any concert.

Paxton House is fully accessible to disabled people and, in partnership with Paxton House, we are committed to doing everything possible to enable disabled visitors and those with mobility issues to enjoy our events:

  • Lift access to the first floor of the House where the Picture Gallery is situated;
  • The Courtyard, Stables Tearoom and Regency Gift Shop are all accessible by wheelchair
  • A wheelchair is available for tours of the house and/or grounds

Paxton House is fully accessible to disabled people and, in partnership with Paxton House, we are committed to doing everything possible to enable disabled visitors and those with mobility issues to enjoy our events:

  • Lift access to the first floor of the House where the Picture Gallery is situated;
  • The Courtyard, Stables Tearoom and Regency Gift Shop are all accessible by wheelchair
  • A wheelchair is available for tours of the house and/or grounds

Doors will open 15 minutes before the advertised start time.

Yes.

The toilets at Paxton House are located off the Courtyard.

For further information, please contact our General Manager: 07594 224 992 / info@musicatpaxton.co.uk